121 Room Luxury Golf Resort and Spa
The Marbella Club Hotel continuously strives to provide exceptional service and guest satisfaction and deployed VirtualHotel to offer an alternative communication channel to those guests who prefer to communicate digitally. The cutting edge VirtualHotel platform has consolidated all of the hotel’s services into one simple-to-use application, transforming the guest experience at the touch of a button. VirtualHotel acts as a mobile ‘third hand’ for the concierge, who remains the guest’s personal port of call. Since deploying VirtualHotel Marbella Club has seen a significant increase in room service sales year on year.