Features & benefits

VirtualHotel™ connects travellers and hotel staff through the entire guest journey and offers hotels the opportunity to extend the sales window from the moment the booking is confirmed until check-out and beyond.

Bespoke
Customisation

Our design team will work with you to produce a unique look and feel for your hotel app that reflects your brand standards

Pre-arrival and
post-departure

Extend the selling window from the moment the reservation is confirmed to check-out and beyond

Direct room
reservations

Reduce OTA fees by offering quick and easy booking to returning guests

Room
service

Enable your guests to order in-room dining from wherever they are - by the pool or in a cab

Restaurant menus
and reservations

Use the power of mobile to entice customers into your F&B outlets

Interactive guest
directory

Reduce printing costs by providing all hotel information and guest services digitally

Express check-in
and check-out

Less time queuing at the front desk equals more time for your guests to work, rest or play

Direct guest
messaging

VirtualHotel's messaging console is a powerful marketing tool that opens up a new world of promotional possibilities

Integration

VirtualHotel integrates seamlessly with your existing PMS and POS systems

Internationalisation

Give your guests the convenience of ordering in their preferred language (including RTL languages such as Arabic)

Geolocation and
route planning

Highlight local points of interest, activities and events and ensure your guests will always find their way back

Social media
integration

Incentivise your guests to share their positive experiences on TripAdvisor, Facebook and Twitter

Content Management
System

VirtualHotel's intuitive and easy to use CMS allows you to update your app instantly

Real Time
Analytics

Our powerful reporting will help you to understand guest preferences and measure performance of products and departments

Futureproof
Solution

VirtualHotel is continually improving - if you need a feature we don't yet offer, we'll build it!

See how Virtual Hotel can benefit you